CUSTOMER COMPLAINT FORM

DTI Consumer Protection

CUSTOMER COMPLAINT FORM

Kindly use this form to register a formal complaint against a Deposit Taking Institution (DTI) pursuant to the Banking Services Act, 2014.

Have you formally reported this issue to your bank (deposit taking institution (DTI))? (For e.g. via email, letter, online form, etc.)
Yes - Please note that deposit taking institutions banks (DTIs) have forty-five (45) business days within which to resolve your complaint.
No

Privacy Notice

Before you proceed, please review our privacy policy.

DTI Consumer Protection

CUSTOMER COMPLAINT FORM